Thursday, July 14, 2011

Task #5: Chilton Library

Hello fellow Webolution bloggers,

Just about a year ago I was introduced to Chilton when I had some training with the Information and Reference Desk at the Central library before starting out at Orchard Mesa. Chilton and KLD "What's next " have been my 2 favorite frequently used resources for my OM patrons.

I LOVE this resource, and think its almost as great as "sliced bread." BUT today I found my first thing to dislike. We have been having some intermittent windshield wiper issues on our 1994 Ford F-250 pickup that rarely gives us any trouble at all. Lately though the windshield wipers of this usually dependable workhorse come on for no apparent reason, except that it usually occurs when we are in Colorado's high country on some fairly remote rough 4WD road in the heat of  summer when it is NOT raining. So I used this Webolution task to look up this issue on this pickup truck.

The path I used after entering my trucks year, make and model was this:  

Repair >Wiring Diagrams (Ironic isn't it, since the task mentioned that wiring diagrams are a commonly needed patron request.) > Wipers and Washers > Interval Wiper Washer. But alas that was the end of the road! It said the information was on page 00 (1994). And when attempting to click on "View Image" it says "The file is damaged or cannot be repaired." So at this point I'm no further closer to solving the intermittent  (always the worst kind of vehicle problem to solve) mystery. But I still love Chilton and will continue to empower patrons to use this awesome resource instead of trying to locate a book that may or may not be on the shelf and readily available. Patrons seem to LOVE this resource too!

TTFN,

Terri A at OM

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