Task 8: Share, Remix, Reuse -- Legally

Hello,

"The more I know the more I know I don't know." WOW, changing career paths at midlife brings it's own set of challenges. I love learning and am constantly challenged in this library assistant position. Today's task is learning about Creative Commons, yet another thing I'd never even heard of until today.

I searched for photographic images and reviewed a case study for 1 of  the 2 photographers that use Creative Commons. The photographers case study I looked at was monkeyc.net. (Clever name and an awesome flower photograph.)

 I also looked for images of Carlos Santana (numerous) and Dan Fogelberg using Google image and flickr.

I also used jamendo to look for lyrics by both of the above 2 musical artists and the lyrics to Jimmy Buffets famous "Cheeseburger in Paradise" on Google web.

I reviewed the case study for Nine Inch Nails and read some of the following posts after that case study.

We have a frequent flyer (patron) who loves to bring us (the OM staff) music CD's he has found for $.25 cents at a garage sale to share with us and always asks if we, "burned a copy for ourselves." We frequently find ourselves repeating information about piracy and copyrights. I'd love to spend more time on the Copyright FAQ page to be better able to discuss these issues with him.

That's all for now,

Terri

Task 7 A Sampling of Readers Resources

Hello!

It's a beautiful spring day and we are s-l-o-w enough here on this "spring break week" day that I get to contribute to my blog while learning new library resources. I think I would chose LitLovers. I think it would be helpful for the 2 book clubs I currently belong to. I think one of my book clubs used Shelfari before. Now I need to go home and check and see if I still have a password to enter and see if we have updated our good reads this past year. I also liked GoodReads. The Boulder Public Library GoodReads look likes it hasn't been updated recently, since there are no "upcoming events" posted. I think AllReaders might come in handy someday but the website was boring. LibraryThing was also interesting but it looked like folks were vying for bragging rights.... Well, that's all for now... so I can let my co-worker have some much needed desk time as well.
TTFN,
Terri

Discovery Task #6: ORE tutorials Part 2

Continuing  saga: Things I liked or learned about reviewing this site:

Houston Area Library Service's training site; Customer Service 123 - Customer Service Module 1

Value of Customer Service in Libraries:

Best quote: “The personal touch provided by a considerate staff can provide an edge in the increasing competition of today's information market.”

Staff Role:

Best quotes: …everybody in the library is part of good customer service. Everything we do affects the users of the library. Libraries are service organizations. Ultimately everyone who is involved with the library, every service provided by the library, and all library facilities affect the library's service to customers.

Our attitude is the most important part of customer service.

The key to working well with customers is understanding the true value of the library to the community and appreciating your role in providing library services to the community.

Everyone in the library is part of providing great customer service. Be proud of your contribution. Personal satisfaction will show in your transactions with customers.

That's it for now, Now it's Rachel's turn for desk time.

Terri